What our patients say about us

Example comments from our patients below.  However, don't just take their word for it - give us a call to see how we can help you.

"...Jill, my dentist and the dental nurse who gives the all important support are both, without question brilliant. I rarely feel stressed and they have a way of helping you relax, when your body is screaming run away. We can't forget the receptionists who are cheerful and friendly and readily chat to the patients. All in all a superb dental practice and Jill is a brilliant dentist."

[5-star Google, July 2021]

"Dear Dr. Pearce,

Thank you so much for your treatment on Friday, the constant encouragement you gave me throughout ... for taking the time to discuss [the problem] with me in advance and putting up with all my queries... for doing all the work with so much skill and care. I am amazed how you always manage to deal with even my trickiest problems...I can eat and drink normally now.

Many thanks also to your assistant and reception staff, always so reassuring, friendly and helpful..."

BU [March 2021]

Dentist was lovely, one of the best I've ever had!

Always been looked after, today was exceptional.  First filling in 50 years with no pain at all!

Kind, caring [and] reassuring ...

Excellent, highly professional and just great service!   ... Very happy customer.

Everyone is so friendly.  Dentist is very friendly and was brilliant with my daughter ... first time at the dentist.  Receptionists are very welcoming.

Have been coming to the surgery for over 16 years and never had a problem with anything ...

Overall, brilliant dentist and staff … wonderful with children.

Staff All Lovely

Our whole family have enjoyed an excellent … service

Welcoming staff and gentle, patient dentist.

The hygienist is absolutely amazing …

Reception at practice always as helpful as possible.  Punctuality and friendliness.

Very friendly staff and good explanation of what is happening.

Couldn’t wish for a better dentist.

The total concern of my ‘problems’.

Excellent staff.  “My dentist”

How ...carried out the work … no pain or feeling of any kind

Dentist was very friendly and made our nervous kids feel at ease.

A very friendly dentist, treatment is always done with the best of care.

Amazing dentist, gentle, understanding, explained well.

Very pleased with the quality of the service received.  Fitted in at short notice, seen straight away.

Professional, friendly and caring …

Thorough service. Very considerate.

Wonderful service & treatment.

Warm friendly approach.  High standard of care.

Practice is very welcoming –reception staff very friendly. Treatment done today, totally painless. Highly recommend this practice.

I don’t like dentists. [However] I like coming here.

All the staff in this practice really make you feel at ease. You feel as you are in a relay team handed with care from one to the other. 5 Star *****

'Staff treated patients with dignity and respect and took care to protect their privacy and personal information.' [CQC, 2017]

'Patients confirmed their dentist listened to them and gave them clear information about their treatment.' [CQC, 2017]

'Patients told us that appointments ran on time and the service was punctual.' [CQC, 2017]

Overall Patient Questionnaire Feedback (to end March 2019)

100% Good feedback.

100% Recommended.