Wedgwood House Dental Practice
Wedgwood House Dental Practice

Wedgwood House take all feedback, good and bad.  We never hide negative feedback and when necessary we will follow legal advise.  (All NHS feedback is published to the NHS as per regulations.)  Unless otherwise disclosed on Google or you have consented we will not reveal personal names.

What our patients say about us

Example comments from our patients below.  However, don't just take their word for it - give us a call to see how we can help you.

 

"Please let Jill know, I am very, very pleased with what she has done. It is beautiful. And thank you so much to the girls on reception, for being so friendly and always helping me with the door."

[July 2023]

 

WHDP website verbally complimented on as being informative and gave positive impressions of staff.

[July 2023]

 

"I was expecting [hygienist appointment with Airflow to be painful it wasn’t!
Gil was gentle very kind. Put me at ease. She’s amazing & my teeth look fantastic. I’ll be smiling all day!"

[July 2023]

 

"Have been using this [dentist] for 8 years now and never had a bad experience. It is great to see the practice invest in new and upcoming dentists …"

[Google 5 star, May 2023]

 

"Very friendly staff, excellent dentists and very helpful"

[Google 5 star, May 2023]

 

"It’s not nice going to a dentist, but it’s nice to go to a nice dentists, and Wedgewood House is a very nice dentists."

[Google 5 star, April 2023]

 

"Thank you for seeing today [after missing a routine check up yesterday]."

[February 2023]

 

"[On the day dentist emergency appointment] thank Daisy and say what a nice young lady she is and has done a brilliant job"

[February 2023]

 

[Kate] Prompt emergency filling after lost half a tooth. Pleasant, friendly, caring service."

[December 2022]

 

[Jill] "excellent service, on time, very polite staff dental clinicians. Just brilliant."

[November 2022]

 

"Thank you to reception, Raj Justine for being friendly, efficient, personable, professional & amazingly thorough."

[October 2022]

 

"… how awesome Daisy and her dental nurse were today … genuinely lovely as well as professional…"

[October 2022]

 

"Great staff.staff.[Jill] Fabulous Endodontic service."

[September 2022]

 

"I love the new Airflow cleaning system … Gil does an amazing job of relaxing her clients … super friendly, positive and sensitive … Everyone is always so welcoming and friendly."

[September 2022]

 

"Excellent, efficient service by the reception team and also from Jill and Wendy."

[August 2022]

 

"Kate – quick & friendly service, good with our children … very pleased."

[August 2022]
 

"Amy for being so lovely … really appreciated their patience and kindness."

[July 2022]

 

"Nice people."

[June 2022]

 

"Very friendly."

[June 2022]
 

"… all staff for being helpful and kind."

[May 2022]

 

"Very appreciative of being brought in for emergency …"

[May 2022]

 

"Airflow machine to clean my teeth today. It was life changing! Not painful at all .... [Gil] is kind and encouraging, giving positive feedback and ways to continue to improve on cleaning my teeth. Thank you for a very positive experience."

[April 2022]

 

"I have recently had several ‘emergency’ issues with my teeth and everyone at the practice has been so very kind. I was seen quickly and treated respectfully and efficiently throughout. I honestly can’t thank you all enough for everything you’ve done for me."

[April 2022]

 

"Thank you to Jill for a new crown and how well it fitted."

[March 2022]

 

"Google 5 star review: “Attended an emergency appointment today, all the staff were absolutely amazing , all very kind, caring and polite! Would definitely recommend Wedgwood house dentist 100%. Thank you to all the reception staff, Jill and Wendy, what a great team”
[Google 5 stars, February 2022]

 

"Amy (dental therapist) very attentive and relaxing Could not fault anything. Great attention to detail. Explained everything to me and the reasoning behind it she took time with [me] and …kind approach. Reassuring, encouraging and informative."

[December 2021 - January 2022]

"Website clearly set out. Yes [it worked as expected]."

[December 2021 - January 2022]

 

Patient called to say how happy she was with the service she received from Shaun (dentist) and Ebony (nurse).

[November 2021]

 

"Kate all … pain has resolved … great"

[September 2021]

 

 

"...Jill, my dentist and the dental nurse who gives the all important support are both, without question brilliant. I rarely feel stressed and they have a way of helping you relax, when your body is screaming run away. We can't forget the receptionists who are cheerful and friendly and readily chat to the patients. All in all a superb dental practice and Jill is a brilliant dentist."

[5-star Google, July 2021]

 

 

"Dear Dr. Pearce,

Thank you so much for your treatment on Friday, the constant encouragement you gave me throughout ... for taking the time to discuss [the problem] with me in advance and putting up with all my queries... for doing all the work with so much skill and care. I am amazed how you always manage to deal with even my trickiest problems...I can eat and drink normally now.

Many thanks also to your assistant and reception staff, always so reassuring, friendly and helpful..."

BU [March 2021]

 

Dentist was lovely, one of the best I've ever had!

 

Always been looked after, today was exceptional.  First filling in 50 years with no pain at all!

 

Kind, caring [and] reassuring ...

 

Excellent, highly professional and just great service!   ... Very happy customer.

 

Everyone is so friendly.  Dentist is very friendly and was brilliant with my daughter ... first time at the dentist.  Receptionists are very welcoming.

 

Have been coming to the surgery for over 16 years and never had a problem with anything ...

 

Overall, brilliant dentist and staff … wonderful with children.

 

Staff All Lovely

 

Our whole family have enjoyed an excellent … service

 

Welcoming staff and gentle, patient dentist.

 

The hygienist is absolutely amazing …

 

Reception at practice always as helpful as possible.  Punctuality and friendliness.

 

Very friendly staff and good explanation of what is happening.

 

Couldn’t wish for a better dentist.

 

The total concern of my ‘problems’.

 

Excellent staff.  “My dentist”

 

How ...carried out the work … no pain or feeling of any kind

 

Dentist was very friendly and made our nervous kids feel at ease.

 

A very friendly dentist, treatment is always done with the best of care.

 

Amazing dentist, gentle, understanding, explained well.

 

Very pleased with the quality of the service received.  Fitted in at short notice, seen straight away.

 

Professional, friendly and caring …

 

Thorough service. Very considerate.

 

Wonderful service & treatment.

 

Warm friendly approach.  High standard of care.

 

Practice is very welcoming –reception staff very friendly. Treatment done today, totally painless. Highly recommend this practice.

 

I don’t like dentists. [However] I like coming here.

 

All the staff in this practice really make you feel at ease. You feel as you are in a relay team handed with care from one to the other. 5 Star *****

 

'Staff treated patients with dignity and respect and took care to protect their privacy and personal information.' [CQC, 2017]

 

'Patients confirmed their dentist listened to them and gave them clear information about their treatment.' [CQC, 2017]

 

'Patients told us that appointments ran on time and the service was punctual.' [CQC, 2017]

Overall Patient Questionnaire Feedback is generally.  Thank You :)

 

100% Good feedback.

100% Recommended.

Address

Dr J. M. Geaney

Wedgwood House Dental Practice

Bury Street 100, Stowmarket, IP14 1HF

Our new website tells you all about our services. If you want to get in touch with us, phone us on +44 (0)1449 771 700 to make or update an appointment.

In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.  Should you have a complaint, then please FIRST write to Dr J M Geaney the practice Proprietor.

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© Dr J. M. Geaney BDS