News

The UK Data Protection Law requires us to publish changes to the way we protect and secure your personal data.  The Privacy Notice records this change.  To enhance the way we mitigate the risk of crypto ransomware, we use secure cloud storage for daily back-up of digital personal data.  This technical change was agreed by our Data Protection Officer.

NHS Advice about Children's Oral Health is added to our website, including what to do should a child's tooth be knocked out.  For information see here, or discuss with your dentist at their next appointment.  21/02/2020.

Please see the information from NHS coronavirus (COVID-19).  See a summary here and the NHS website for up to date information https://111.nhs.uk/covid-19

We offer EMS AIRFLOW® hygiene treatments for the maintenance of your smile.  Recommended for patients with dental implants, braces and veneers, or who just want the gentle effects of water and EMS powders to scale and polish their teeth.

The private fees were updated on the 1st January 2020, to reflect both the world increase in precious metal (e.g. gold) costs and associated laboratory price rises and staff wages since October 2018.  We are now analysing the impact of the UK Government's decision to increase the National minimum and living wage by over 6% in April 2020, and of course the Covid-19 situation.

Our private prices are very competitve.  To improve affordability to families we discount child examination prices by 50% to those under 18 years old (and children under 5 years free) when they accompany a private fee paying adult.

Notes

• The fee price guide was edited on 14/2/2020 (version 11alt) to better describe the Airflow treatments.  There is no change to price.
• The cost of soft and hard bite raising appliances was changed, £90 and £270, respectively to reflect the cost of laboratory fees.  4/3/2020 (version 12).

During the Christmas 2019 period, we will offer an emergency dentist on the 27th, 30th and 31st December 2019.  Patients requiring help can obtain the dentist's contact number from our regular answer machine (tel. 01449 771 700).

Welcome to our two new Foundation Dentists, Samsam (Sam) and Anitha, and our new apprentice dental nurse Ebony.  Congratulations to Elizabeth Cockerton (Lizzy) for staying with us and becoming an Associate Dentist.

Well done to Sophie and Corrina on obtaining their dental nursing qualification.

Welcome to our new dental hygienist, Gil Le Grys, June 2019.  Gil brings to us her experience of London's Harley Street and we hope she will be a hit with all our patients.

Welcome to our new dental hygienist, Gil Le Grys, June 2019.  Gil brings to us her experience of London's Harley Street and we hope she will be a hit with all our patients.

On the 1st April 2019, the NHS treatment prices for non-exempt patients increased by 5% (e.g. basic checkup fee, band 1, increased from £21.60 to £22.70).

In the last few weeks Dr JM Geaney has given 'dentistry' careers talks and trade fairs at Ipswich School and North Gate (Ipswich) school.

On the 1st October 2018 the private fees were reviewed.  Our hygienist fees remain unchanged.  Dental examinations, X-ray services, and Scale & Polish treatments by the dentist have increased slightly.

Your dentist should explain and agree all treatment costs with you during your examination appointment.

Some treatments provided by Dr JM Geaney are more expensive than those from her associate dentists.  Dental implants are only provided by Dr JM Geaney.

Welcome to our new Foundation Dentist, Lizzy Cockerton who joined us on 1st Sept 2018.

Congratulations to Justine, Emily and Nadia for passing their dental nursing (RDN) examinations.

Good luck to Sanjana and Becky who recently left us.  We will miss you.

The European Union's General Protection Redulation (GDPR) came into force on 25 May 2018.  In the UK, the uplifted Data Protection Act gained Royal Ascent on 23 May 2018 (DPA2018).  The DPA2018 specifies the applicable parts of the GDPR and extensions to the GDPR.

Wedgwood House Dental Practice is committed to complying with the GDPR and DPA2018. How we comply is described in the Privacy Notice.

Failure To Attend Improvement

A year on from the introduction of our new computer system, we see less patients failing to turn up for their dentist and hygienist appointments.  Thank you.

We hope to see further attendance improvements in 2018.  And remind all patients, especially those making family appointments, whenever possible to provide (or reconfirm) mobile and email contact details to the reception team.

Should you be unwell or be able to attend your appointment, please contact the reception team ASAP. Doing so may allow your appointment slot to be given to another patient.

Failure to attend may result in you being de-registered from our dental practice and you being charged for the missed appointment.

Environmental Protection

To save the planet, we use digital documentation and digital X-rays instead of paper and harmful chemicals, respectively.  In 2018 we will continue to use electronic SMS texts and emails to advise you of your dental appointment, and we hope to add additional digital services where feasible.  Please provide your mobile telephone number and email contact details to the reception team on arrival at the practice.

We will do our best to support those patients that do not have or wish not to use mobile or email communications.

Please arrive a little earlier for your dental appointment, if possible, to sign updated consent forms.

Previous Announcements

Jill and John Geaney again supported the Christmas 2017 'North Pole Express' festivities at the Mid Suffolk Light Railway (mslr.org.uk).

A hearing loop system installed to assist our customers with hearing difficulties, 6/10/17.  Thank you to nurse Nadia for helping select, train and install the device.

Sorry, as of 15/9/17, the NHS new patient list is temporally CLOSED due to an unavailability of appointment slots.

Private fees review, 11/9/17.  Since the previous update 15 months ago, our supplier costs have increased above inflation (typically due to BREXIT and resulting international exchange rate change) and regulation has required infrastructure improvements.  Sorry, we need to therefore increase some private prices. However, some treatments have decreased or otherwise remain unchanged.

September 2017 introduced digital appointment booking notifications to your computer or smartphone when making or changing a dental appointment.  If you have yet to provide your email address, then please enquire at reception on arrival (part of updating your Patient Details).

Welcome to Dr Sanjana who joined us on the 1st September 2017 as our new Foundation Dentist.

Congratulations to Ella and Sophie for joining us as our new apprentice dental nurses.  We welcome them to our dental family.

Good luck to Dr Gaurav Madahar in his new dental role within the NHS. 

On the 2/5/2017 we were inspected by the CQC.  All 5 areas of competence were met (safe, effective, caring, responsive and well-led).  We're so proud of our staff and their dedication to delivering quality dental services.  We're so grateful to all our customers' feedback that demonstrated 'a very positive view of the practice and the staff who worked [here]'.

Our Private new patient list is OPEN.

From 4/9/2017, the NHS list is temporarily open for registration* of new patients for first examination appointments from November 2017.

Sorry, as of 18/4/17, the NHS new patient list is temporally CLOSED due to an unavailability of appointment slots.

Decoration of dental treatment rooms was completed in April 2017.  We hope you like what you see.

Independent dental hygiene appointments normally require a financial deposit.  Should you fail to attend, or cancel within 24 working hours of the appointment, the full cost of the treatment will be charged.

August 2016 saw the introduction of a new computer system.  Patient data, forms and X-ray images are now digital allowing us improved rapid, secure and confidential access to your records to aid treatment diagnosis and planning.  By providing us your email address and mobile number when you visit the reception, you gain the ability to receive recalls and booking information directly to your computer or mobile phone.  Online booking is coming soon...

Dr Pearce, Dr Madahar and Dr Geaney assisted the Chernobyl children from the Mid Suffolk Link to become dentally healthy during their visit, 2016.

Dr JM Geaney and her family supported the Christmas festivities at the Mid Suffolk Light Railway (mslr.org.uk).